Privacy Policy

This Privacy Policy covers the personal data practices of Akaal Sahai Legacies.

What We Collect

Depending on how you interact with our website, we may hold the following:

  • Your name, billing address, delivery address, email address, and order details — provided directly by you at checkout
  • Payment information, processed securely via our payment provider — we never store card details ourselves
  • Technical data including your IP address, browser type, device information, and cookies collected during site use
  • Any correspondence you send us — enquiries, messages, or feedback submitted to our customer service team

Why We Use It

Your data is used only for the purposes below. We do not sell it or use it for anything unrelated to running our business.

  • Processing and fulfilling your orders, including sending order confirmations and shipping updates
  • Providing customer support and resolving any queries you raise
  • Improving our website, user experience, and product offering
  • Detecting and preventing fraud and maintaining transaction security
  • Meeting our legal, tax, and accounting obligations

How long do we keep your data?

We hold personal data only for as long as is necessary. In practice, this means until orders are fulfilled and the applicable legal, tax, and accounting retention periods have passed. Data used solely for analytics or fraud prevention is held no longer than operationally required.

Who else sees your data?

We only share your data with trusted third-party providers where necessary to run our business. All such parties are required to comply with UK data protection standards. These providers may include:

  • Payment processing providers
  • Delivery and logistics companies
  • Website hosting and analytics services
  • Other suppliers involved in order fulfilment or service improvement

What control do you have over your data?

UK data protection law gives you the following rights. To exercise any of them, contact us at contact@akaalsahailegacies.co.uk.

  • Request access to the data we hold about you
  • Have inaccurate data corrected
  • Request erasure of your data, where legally permitted
  • Object to or restrict certain types of processing
  • Request your data in a portable format
  • Withdraw consent for marketing or non-essential processing at any time

Do we use cookies?

Yes. We use cookies and similar technologies to keep core website functions working (such as checkout and navigation), to understand how our site is used, and where you have given explicit consent, to enable personalised marketing.

You can control or disable cookies at any time through your browser settings. For full details, see our Cookie Policy.

How do we protect your data?

Your data is stored and processed using industry-standard encryption and protective measures. We review our security practices regularly to guard against unauthorised access, modification, or loss.

Do we collect data from children?

Our products and services are designed for adults aged 18 and over. We do not intentionally collect personal data from anyone under the age of 16. Should we discover that a child under 16 has submitted personal data to us, we will take prompt steps to delete it.

Changes to This Policy

We may update this policy from time to time to reflect changes in legislation or our business practices.

Contact

For any questions regarding this Privacy Policy, your data rights, or to submit a privacy-related request, please contact us:

Email: contact@akaalsahailegacies.co.uk